>Skills
What is Workflow Automation?
Workflow automation is connecting apps and AI so multi-step tasks run automatically, without a person doing each step by hand.
Tools like n8n let you wire together triggers, apps and AI models so work — onboarding, reporting, follow-ups — happens on its own.
kenai teaches automation as a core capability because it's where AI delivers measurable hours back, every week.
Related terms
AI Agent →
An AI agent is an AI system that can take actions to achieve a goal — using tools, calling other systems and working through multi-step tasks with limited human input.
Prompt Engineering →
Prompt engineering is the skill of writing clear, well-structured instructions that get reliable, high-quality results from an AI model.
Artificial Intelligence (AI) →
Artificial Intelligence (AI) is software that performs tasks normally requiring human intelligence — understanding language, recognising patterns, reasoning and making decisions.